FAQ

Are there any prerequisite to taking the courses?

There are no prerequisites to taking any of our courses. We have found that learners come to courses from many backgrounds and for many reasons, whether for personal interest or as part of on-going career development. The courses are designed to ensure that the content can be accessed with no previous qualifications or knowledge needed.

Requirements

The courses are optimised to be used on a computer, laptop or tablet. Although the courses can be viewed on a mobile phone, this may not give the best user experience. It is also worth noting that the best browser to view the courses on is Chrome or Firefox. Please ensure that you use the most up-to-date version of your browser to ensure that you can view all aspects of the course content.

Refund Policy

Should you wish to discuss the refund policy for the courses please contact us on 0845 2571489, or email admin@rbhealthandsafety.co.uk

How do I access my courses?

During the payment process, you will receive an email containing your username and password and a link to the platform. You can click on this link and login at any time.

My sound isn’t working

Try watching the video below to troubleshoot your problem: